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HGI Services
HGI will act as the owner’s representative during the life cycle of a project, from inception, programming, entitlements, planning and design, through design development, construction documents, bidding, contract negotiations, construction and close out to final turn over to management or buyers and warranty follow-up. HGI will be the eyes and ears of the owner, managing the OAC team through process, monitoring and managing budget, schedule and quality compliance to assure the successful outcome of each project
HGI provides lender representation services, including providing initial evaluation and recommendations regarding the integrity of the proposed project design team, their documents and the selected contractor(s) capabilities to execute the construction. We will review the contract, assist in the underwriting process and regularly observe the construction progress, quality, construction draws and recommend funding amounts, report, advise and consult to the lender on these and other issues associated with the project.
We will work with the client in first review. HGI will assist our clients in identifying and vetting potential sites using their objectives, desired market locations, product characteristics, programming needs, business model and cost parameters to determine the attributes necessary for their particular development and the underlying sites.
Subsequent to this input and analysis, HGI will identify appropriate commercial real estate brokers within the desired market areas and manage their search for potential sites that most nearly match the client’s criteria until a list of available sites can be presented for their consideration.
HGI can identify and help the developer select and manage the appropriate feasibility consultant to study the market to determine the financial viability of the proposed development program. Once initial feasibility has been determined, HGI can manage the project program and design team directions to reflect the recommendations contained within that market study and provide final design and construction cost feedback, so that financial proformas can be initiated and updated. HGI will monitor the budgets associated with these financial proformas and provide updates and cost containment management measures as required to maintain the developer’s project program objectives.
Approaching the completion of the project, HGI will meet more regularly with the OAC team to formulate a plan for close-out, including obtaining the certificate of occupancy and all operational licenses that may be required. HGI will monitor the close-out plan; assist in punch listing the project and managing the review and correction of all items identified. Subsequent to substantial completion and move-in, HGI will continue to monitor all outstanding punch list and warranty items, advise the owner of any deficiencies and consult on all outstanding requests for change order, claims, payment requests or issues needing resolution between the owner and the contractor or consultants.
Project Close-Out
During the close-out of the project, HGI will meet with the contractor and necessary suppliers to instigate the submittal of all warranty and operational documents and manuals required under the contract documents or related to any plant and equipment purchased and installed in the project. Subsequent to the receipt of these warranty documents and the issuance of the certificate of substantial completion by the architect, HGI will work with the owner’s maintenance manager and contractor, to establish a schedule of all warrantees, their durations and associated required maintenance and service.
Proposals are often complex efforts that can quickly spiral out of control. They are driven by tight deadlines and rigorous — sometimes unrealistic — customer requirements. Plus, a lot is riding on their success — your future business. They must be guided by steady hands at the helm, by people with experience working under pressure.
HGI can supply you with experienced proposal managers. They know that proposals are the most important documents your company produces and how to use your resources to the best advantage. They are project managers skilled in identifying and scheduling proposal tasks and meeting milestones.
Our proposal managers will work with your staff, with your processes, to make the best use of the resources and prepare a winning proposal. And if your in-house proposal resources are stretched, we can supply specialists in all aspects of proposal development, from graphics to editing and production.
We’ll work with your team to develop a “win strategy”. The International donors want to see that you understand the underlying reasons behind their requirements. We will conduct strategy sessions to identify the IFI's hidden "hot buttons" and determine what you will offer that will resolve them. This will allow you to tell your story so that the Multi Lateral Donors will see that you truly understand their needs and that you have developed a solution tailored to meet them.
We'll help you develop a consistent set of themes based on clear customer benefits. Winning proposals are more often than not tightly focused on a small handful of main messages important to the customer. We will work with your team to develop the main message(s) you want to send to the customer — the reasons you are the best choice. Then we’ll tie all the other details in the proposal to those themes. Your proposal will deliver a consistent message throughout, one that unifies all your sections. Plus, it will not be disjointed or confusing.
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